Refund Policy

What are Return and Refund Policies?

A Return and Refund Policy is a policy that dictates under what conditions clients can return products they have bought from your ecommerce store and whether you will repay them or not. It'll also let your clients know the time frame with in which your company can accept returns.

Why are Return and Refund Policies Important?

Return and Refund Policies for ecommerce stores have been proven to increase the number of people who end up making a purchase formerly they are on your website.

People are frequently reluctant to buy online, which can lead to low conversion rates and transactions. Having this policy helps palliate some of that hesitancy since they know they can return the product and get a refund if their expectances are not met while making a not- by- person purchase.

30 Day Refund Policy

you can request for a refund within 30 days of payment, If an engagement isn't progressing as per your expectances. After 30 days, you can request for the refund to be reused as a service credit- which can be used for any other unborn service.

Request Refund

To initiate a refund request, please login to documents and select Get Help to get started. You'll also be needed to shoot an mail along with details of the deal to begin the refund process. Refunds are typically reused within 3- 5 weeks from the date of request along with all applicable information.

Penalty or Tax Payment

CTH Global Solution and its employees play the task of a commercial service provider. While, it's our responsibility to prepare the necessary forms, it's the customers responsibility to insure accurateness and correctness. Hence, CTH Global Solution won't pay any penalties or taxes on behalf of its customers. Further, CTH Global Solution isn't responsible or liable for any other cost incurred by the customer related to the completion of the service that's out of ambit.

Ungovernable Factors

The result of a particular process/ service can not be guaranteed as the same involves dependence on Governing Authorities related to the said service. This further implies that rejections approbations responses by Govt Authorities or specialized issues with Government locations including Government backlogsetc. aren't within the purview of CTH Global Solution. These may lead to unanticipated detainments before completion of the process and factors like these are outside our control hence not eligible for refund.

Specify a Time Frame for Returns Eligibility for refund

CTH Solutions takes every program genuinely seriously and ensures that the same is handled in a professional manner and the customer gets the result as per the terms and conditions of the offer. still, if the customer isn't happy with the outgrowth and has gone through the disagreement resolution process, we do consider refund requests as per the following schedule which easily lists the services and our refund policy related to each service.

Delivery Time

Full refund if design has not initiated or if the original design style isn't approved.
still, also we will issue a partial refund as per the proportion of the work completed, If we fail to deliver as per our delivery policy after the original design style is approved
still, no refunds will be issued, If we've completed the design and uploaded it on the server.

Logo design

Full refund if design has not initiated or if the original design style isn't approved
Still, also we will issue a partial refund as per the proportion of the work completed, If we fail to deliver as per our delivery policy after the original design style is approved.
still, no refunds will be issued, If we've completed the design and uploaded it on the server.

Web programming

Full refund if the design has not started.
Every web programming design has its own agreement. In case there's no agreement and unequivocal citation of refund policy, the following delivery policy will be applicable.
Partial refund will be issued as per the discretion of the service provider if the design has not been completed as per the delivery policy and agreed upon contract. This will be calculated as per the proportion of the design completed by CTH Solutions results and the proportion that's left to be completed as per thepre-defined compass of the design.