CRM Software Development
f you are using a generic customer management platform, you may not be able to find your industry-specific solution and support from the platform. For increasing ROI and improved customer experience, you need to have a complete and advanced system that suits your unique business requirements.
Tailor-made customer relationship management software allows you to draw comprehensive business insights, analyze your market, customize your marketing and sales campaigns, automate your marketing workflow and use advanced reporting features for forecasting and analytics. Thus, you can make your business strategies work for your profitability, get attuned to your customers and end users in a better way.
CTH Global Solutions is an eminent CRM software development company that assists vivid companies rationalize valuable information for improving their relationship with customers significantly; increases customer retention rate and drive sales growth to a towering height. We provide a wide range of custom CRM development services tailored to the industry specific requirements. It enables enterprises leverage our integrated cloud based CRM solution to boost their business performance and increase productivity.
Features of the CRM
- Centralized customer/ contact database with all relevant information
- Capture and track all sales enquiries through various stages such as new, in progress, quote, closed etc.
- Assign sales enquiries to various sales executives
- Track sales staff activities (DSR)
- Generate sales funnel report based on expected closure date
- Easily generate quotes and email out
- Capture orders and track them all the way to delivery
- Manage multiple marketing campaigns and track results
- Capture customer requests/ service requests and track them
- Generate a range of MIS reports and analysis
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Write to us :- sales at cthsolutions.com